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Basic Details
Name IS-244.B Developing & Managing Volunteers
This course is for emergency managers and related professionals who work with all types of volunteers and coordinate with voluntary organizations. It will provide procedures and tools for building and working with voluntary organizations. Topics include benefits and challenges of working with volunteers; building a volunteer program; writing job descriptions; developing volunteers through recruitment; coordinating with voluntary and community-based organizations; and special issues such as spontaneous volunteers, liability, and stress.
Target Audience
  • Emergency Management
Course Objective
  • Identify situations in which volunteers can be a useful addition to response and recovery operations
  • Define skill and knowledge requirements for volunteers
  • Develop a volunteer program that includes strategies for recruiting and managing volunteers within the whole community
  • Develop a plan for setting up a volunteer reception center
  • Identify special issues involving the use of volunteers
More Info
Student Pre-requisites
Emergency managers
Instructor Pre-requisites
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