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Basic Details
Name MGT-308 Responding Effectively to Complex Incidents : ( MGT-308)
Description An Incident Commander’s (IC) mission is to ensure that incidents are managed as effectively and safely as possible. Complex incidents are particularly challenging to manage because they often evolve rapidly, involve significant hazards, and/or require innovative solutions. Complex incidents require a response from multiple jurisdictions/agencies, each of which may have a unique perspective when arriving on-scene. To effectively manage these incidents, the diverse response partners must act collaboratively, and this requires ICs to rapidly bring their differing response priorities, objectives, and strategies into alignment. This course discusses how to overcome the unique challenges that complex incidents present. Topics include the need to rapidly recognize the incident’s magnitude and cooperate with other commanders, strategies for promoting interdisciplinary collaboration before an incident occurs, strategies for deconflicting competing priorities, how and when to establish a unified
PreRequisite MANDATORY REGISTRATION with TEEX: https://my.teex.org/TeexPortal/Default.aspx?MO=mCourseCatalog&D=FP&C=MGT308&S=28 [my.teex.org]
Target Audience Law Enforcement Fire Service Emergency Medical Services 911 Dispatchers Emergency Management Public Health Public Works
Additional Information MUST REGISTER WITH THIS LINK: https://my.teex.org/TeexPortal/Default.aspx?MO=mCourseCatalog&D=FP&C=MGT308&S=28 [my.teex.org]
Location Palm Beach County EOC
Address 20 S Military Trail
West Palm Beach 33415
Palm Beach
Region 7
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Date Tuesday, Mar 10, 2026 - Wednesday, Mar 11, 2026
Point of Contact Khrisann Morrison
5617126337  
kmorrison@pbc.gov
More Info URL
Event Calendar Download
Event Status Completed
Event Documents
No Event Document found
Approved to Attend
If your name appears on this list your application has been approved for this event.

NameCountyOrganization
douglas mcglynnPalm Beach Palm Beach County
Richard EllisPalm Beach Palm Beach
Terrill AlburyPalm Beach Emergency Management
Tyler AdamsPalm Beach Delray Beach Fire Rescue
Justin KlosenbergPalm Beach Palm Beach County Department of Airports
Roberto M'CauslandPalm Beach Southeast Florida Regional AHIMT
Bradley LaBarPalm Beach PBCFR
Jessica SandovalMiami-Dade Miami-Dade Department of Emergency Management
Jorge EscobarPalm Beach Palm Beach County Fire Rescue
Rafael Padilla-RodriguezPalm Beach Palm Beach County Sheriff's EM/SE Regional AHIMT/R
David GarciaPalm Beach Delray Beach DEM / SE FL AHIMT
Zachary SchroederPalm Beach Greenacres Fire Rescue
Robert BohrerPalm Beach Other-Palm Beach
Mike GeierPalm Beach Division of Emergency Management
Armen GregorianPalm Beach Palm Beach
Lesly St.FleurBroward Fort Lauderdale Fire
Edward SperbeckPalm Beach Palm Beach County Sheriff's EM/SE Regional AHIMT
Gloria TaylorPalm Beach PBC Public Affairs
Eric FloreaMartin Other-Martin
Jason BryantMonroe Islamorada Fire Rescue/Region 7 AHIMT
Joseph MazzeoPalm Beach Delray Beach Fire Rescue
PAUL DUROSPalm Beach  
Jordan SilbertPalm Beach Palm Beach County Fire Rescue
Shyanne JenkinsPalm Beach Palm Beach
Michael SpagnoloMiami-Dade FEMA
Amber Durden Indian River Division of Emergency Management
Standby Awaiting State Approval
If your name appears on this list your application has been approved by your supervisor or county/tribe emergency management program and is on standby awaiting final approval from the state. This approval may be dependent upon available space, the target audience, as well as other factors.

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Pending Supervisor or Emergency Management Program Approval
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